Frequently Asked Questions
Find answers to common questions about our jewelry and services
What materials are used in Hello Adorn jewelry?
We use high-quality materials including 14k gold fill, sterling silver, and ethically sourced gemstones designed for daily wear and longevity.
How do I care for my jewelry?
To maintain shine, gently clean with a soft cloth and mild soap. Avoid contact with harsh chemicals, perfumes, and lotions.
Is your jewelry hypoallergenic?
Yes, our pieces are nickel-free and lead-free, making them safe and comfortable for sensitive skin.
Can I request a custom size?
We offer various lengths for necklaces and bracelets. Please contact our support team for specific customization inquiries.
Does the jewelry tarnish?
Gold fill and sterling silver are resistant to tarnishing, but natural oxidation can occur. Regular cleaning will keep your pieces looking new.
Do you offer gift wrapping?
Every order arrives in our signature eco-friendly packaging, perfect for gifting. You can also add a personalized note at checkout.